Privacy Policy

1. Introduction

Polygentic LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-agent workflow automation platform and services (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information
• Payment information (processed securely through Stripe)
• Communications with us

2.2 Workflow and Usage Data

• Workflows you create, including nodes, edges, and configurations
• Execution logs and results
• API keys and integrations you configure
• Usage patterns and feature interactions

2.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Authenticate users and prevent fraud
• Execute workflows and provide automation services
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Develop new features and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Cloud hosting and infrastructure
• Analytics services
• Email delivery services

4.2 Third-Party Integrations

When you connect third-party services (e.g., OpenAI, Anthropic, Google APIs), we share only the information necessary to execute your workflows. Your API keys are encrypted and stored securely.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure API key storage with encryption
• Regular security audits and monitoring
• Access controls and authentication
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@polygentic.ai.

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and legal compliance.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@polygentic.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We take appropriate safeguards to ensure your information remains protected.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: